toucheboutique web store FAQ section

Here are some of the most frequent asked questions. If a answer to your question is not here feel free to call or email us. Q: What forms of payment does Touche' Boutique accept? A: We accept the following forms of payment in U.S. dollars only: Paypal more payment methods coming soon. Q: How do i pay with paypal? A: Simply create a paypal account and follow the prompts through check out. Q: Has my order been shipped? A: The normal turnaround time for processing orders is three (3) to five (5) business days after payment is received and cleared, excluding weekends and holidays. Once the payment is cleared and items are ready to ship, we will send you an email notification with your tracking information. Q: How much is shipping? A: Our shipping rates are calculated by the quantity of your order, which is estimated in your shopping cart. If you exceed 15 items there may be an addition shipping fee between $6-$10. You will be notified via email for additional payment. You can also call or email us if you know your order will be over 15 items and we can give you your shipping price. Q: What countries do you ship to? A: We currently only ship within the U.S. International shipping coming soon follow us on Twitter and Facebook for all Touche' Updates. Q: How do I track my order? A: Once you have completed checkout and your notification email has been sent you may check the status of your order at any time: You may also log on to the USPS websites to track you order. Q: What if my package is lost or damaged? A: Although Touche' Boutique cannot and does not accept responsibility for packages lost or damaged during transit, we can file a claim on your behalf with the shipping company. Buyers are encouraged to file their own insurance claims with the shipping company, in the event a package gets lost or stolen. Q: I live near Touche' Boutique; can I pick up my item to avoid a shipping charge? A: Because Touche' Boutique is not a retail store, we cannot allow customers to come to our warehouse we are a online Boutique. Follow us on Twitter and Facebook For all up coming events.